Rental management

Rental management

Professional, transparent, personal.

A fixed point of contact

Your tenants always reach the same person. No call centre, no hold music.

Full cost transparency

Rent received, receipts and statements, in the digital portal whenever you want them.

Fast damage handling

Repairs and requests are coordinated directly with vetted contractors.

Experienced points of contact

We believe in personal support: one of our certified managing agents is your direct contact for everything. Our managers bring broad commercial, legal and technical expertise.

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Experienced points of contact

Personal and transparent

You always have visibility of what is happening and can view live tenant lists. Your manager is available by phone and proactively prioritises whatever comes up at your properties.

How to switch
Personal and transparent

Support with nothing left over

We manage your portfolio end to end. From preparing statements and handling tenant communication through to maintenance and refurbishment.

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Support with nothing left over

What you can expect from us

Rental management that protects your return.

01

Rent tracked, arrears caught early

We monitor every incoming payment and act on arrears immediately rather than at year end. From a friendly reminder to a structured dunning process, we handle the whole sequence and keep you informed about open items.

02

One point of contact for your tenants

Your tenants always reach the same person, by phone, email or WhatsApp. No call centre, no ticket number. That defuses conflicts, shortens voids and makes renewals considerably more likely.

03

Service charges that survive scrutiny

We bill on time and apportion correctly, including the heating costs ordinance and current case law. Receipts are attached digitally, so objections get resolved on the facts before they turn into disputes.

Case study

Case study 01

Rental portfolio, Berlin, 49 units

Before

“As a landlord I was constantly chasing late rent payments, booking tradespeople myself and waiting days for a reply from my old managing agent.”

With Haidl & Fast

“Now the rent comes in on time, arrears are chased automatically, tradespeople are coordinated directly, and I usually get answers within a few hours.”

The difference

What sets us apart

other managing agents

01

Statements & finances

Complicated annual statement

Guaranteed by the end of June

02

Response time

Irregular and late

Within 24 hours

03

Availability

Limited availability

Daily from 08:00 to 17:00

04

Contract term

2-3 years

Cancellable at any time

05

Digital tools

Minimal, often at extra cost

Included

06

Owners' meetings

Long-winded owners' meetings

Hybrid meetings

07

Transparency & oversight

Partly incomplete

Access to every property document

We communicate the way your tenants prefer.

Six channels, one inbox. Internally everything lands in a single unified inbox. Externally, your tenant gets the answer on their favourite channel.

WhatsApp

Phone

Email

On site

Post

Video call

Haidl & Fast

Haidl & Fast

Business account

🔒 Messages are end-to-end encrypted
Message

Frequently asked questions

about changing your managing agent

Switching is straightforward. Under the new legislation you can terminate your existing contract at any time. Fill in our short form and one of our experts will get in touch and answer every question about the move.