Unit management

Unit management

Your flat, fully looked after.

A fixed point of contact

You and your tenants always reach the same person. No call centre.

Rent tracked

Rent, receipts and statements in the digital portal whenever you want them.

Your voice in the association

We check statements and represent you towards the HOA manager.

Your flat, our job

The HOA manager looks after the common property. Nobody looks after your let flat, except you. With unit management our certified managing agents take over exactly that part.

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Your flat, our job

Your link to the association

We read the service charge statement and budget for you, check what can be passed on to your tenants and represent your interests towards the HOA manager, at owners' meetings too if you wish.

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Your link to the association

Even for a single unit

Whether it is one flat or ten spread across several associations: you get one fixed point of contact and every receipt, rent payment and statement digitally in the portal.

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Even for a single unit

What you can expect from us

Your flat, looked after like a whole building.

01

Letting and tenants from one source

From finding a tenant and drafting the lease through to the handover: we handle the whole process. After that your tenant is in good hands with one fixed point of contact instead of a call centre.

02

Association costs in, tenant charges out

We take the figures from the association's statement, separate recoverable from non-recoverable costs and bill your tenant on time. Mistakes in the association's statement get caught before they cost you money.

03

Your interests at the owners' meeting

We review the invitation and motions, agree your voting position with you and represent you by proxy if you wish. Maintenance inside your flat is coordinated with vetted trades.

The difference

What sets us apart

other managing agents

01

Statements & finances

Complicated annual statement

Guaranteed by the end of June

02

Response time

Irregular and late

Within 24 hours

03

Availability

Limited availability

Daily from 08:00 to 17:00

04

Contract term

2-3 years

Cancellable at any time

05

Digital tools

Minimal, often at extra cost

Included

06

Owners' meetings

Long-winded owners' meetings

Hybrid meetings

07

Transparency & oversight

Partly incomplete

Access to every property document

We communicate the way your tenants prefer.

Six channels, one inbox. Internally everything lands in a single unified inbox. Externally, your tenant gets the answer on their favourite channel.

WhatsApp

Phone

Email

On site

Post

Video call

Haidl & Fast

Haidl & Fast

Business account

🔒 Messages are end-to-end encrypted
Message

Frequently asked questions

about unit management

Unit management (Sondereigentumsverwaltung) looks after your individual flat: letting, tenant communication, rent collection, service charge statements and maintenance inside your unit. The common property stays with the HOA manager.