Switching managing agent
Time for management that actually delivers.
Your route from your old managing agent to one you'll be glad you chose. Step by step, without the stress.
How a switch happens
How does the owners' association resolve to switch?
Put it on the agenda of the next meeting
The usual route: the switch goes on the agenda of the next owners' meeting. Any owner, or the advisory board, can table a motion that the meeting then votes on. What decides it is a cleanly drafted motion and open conversation beforehand. We are glad to help with both.
Call an extraordinary meeting yourselves
If your agent has stopped responding, you need not wait for the next scheduled meeting. The advisory board or the owners can convene an extraordinary one; under § 24(2) WEG a quarter of the co-owners is enough. We talk you through the process and provide legally sound templates.
By written resolution
It also works without a meeting: every owner votes in writing or by email. Since the WEG reform the association can agree in advance that text form and a simple majority suffice. Otherwise every single owner has to agree, which makes this route practical mainly for smaller associations.
Good reasons
What are the most common reasons for changing managing agent?
Few owners' associations switch on a whim. Usually it comes down to one of these six.
Never reachable
Most owners need their agent rarely. But when they do, somebody has to pick up the phone. If requests go unanswered for days, that alone is fair grounds to change.
Decisions never get implemented
Carrying out the owners' meeting resolutions is the core of the job. When that does not happen, or happens late, it is a breach of contract, and it costs money, for instance when warranty periods quietly expire.
A backlog of repairs
Deferred maintenance turns into structural damage and risk to residents. Refurbishment needs planning ahead. Reacting only once it is expensive costs the association several times more.
No capacity
Many agents are simply overloaded and quietly re-prioritise. Smaller associations drop down the list, often the very ones the agent already expects to lose.
The agency was sold
After a sale the staff change, responsibilities move, and the new structure rarely matches what you originally signed up for.
Loss of trust
Management runs on trust: you hand over money and decisions. Once that trust is damaged it seldom recovers, and changing agent is the more honest answer.
Your new managing agent
What to expect from us
Reliably reachable
A personal contact Mon to Fri from 08:00 to 15:00, and requests around the clock through the portal. No hold music, no missed calls.
Full transparency
Real-time insight into every process, statement and document through our owner portal.
Personal support
Your dedicated contact knows every detail of your property and is there for you.
Protecting your property's value
Proactive maintenance and strategic asset development instead of reactive patching.
In 5 steps
How switching works
We make changing managing agent as simple as it can possibly be.
Intro call
Free & no obligation
In a personal conversation we get to know your property and what you need. We look at your current situation and show you how we can help.
A tailored quote
Transparent & fair
You receive a quote built around your property, with no hidden costs. We explain every line item and answer every question.
Resolution & notice
We handle it
We prepare the resolution to change managing agent, coordinate the owners' meeting and serve notice on your previous agent.
Seamless handover
No work for you
We request every document, review the bookkeeping and take over management in full. You can sit back.
Your new standard
Management you'll be glad about
From day one you get our digital owner portal, personal support and proactive management. Welcome to Haidl & Fast.
Request a quote
What kind of management are you looking for?
Choose the type of property.
Your questions about switching
Frequently asked questions about changing managing agent.
The whole process usually takes 6 to 12 weeks, from first contact through to full handover. We do the bulk of the work for you.